About Palolo Chinese Home
Established in 1896, Palolo Chinese Home is one of Hawai‘i’s premier providers of long-term care for seniors of all ethnicities. Rooted in compassion and cultural tradition, we offer a family-like environment where respect, dignity, and excellence guide everything we do.

Job Summary:
We are seeking a Clinical Clerk to join our healthcare team. The Clinical Clerk will be responsible for assisting healthcare professionals in managing patient records, scheduling appointments, and performing administrative tasks to support the smooth operation of the clinical department.

Pay Range: $19.00 - $21.00 per hour - based on experience and skillset

Benefits We Offer:

• Medical Insurance (drug and vision included)
• Nurse Aide Tuition Reimbursement up to $1,060.00
• Prometric Exam Reimbursement up to $300.00
• Free Dental Insurance for Employees
• Free On-Site and Street Parking
• Discounted Employee Meals: $3.50 per meal
• Opportunity to Earn Overtime Pay (extra $9.50 to $10.50 per hour)
• 401K – (4% matching contribution with 401k and Roth 401k options, up to $2,080.00 per year)
• 10 paid holidays per year, up to $2,080.00 per year)
• 10 days of paid vacation, >= 4 years:15 days, >= 7 years: 20 days, up to $2,080.00 for 1st year
• 10 days of paid sick leave, up to $2,080.00 per year
• Public Service Loan Forgiveness (PSLF) Employer
• Employee Referral Bonus Program up to $3,000.00
• Flexible Spending Account (FSA) - tax saving benefit for medical expenses and dependent care
• AFLAC Supplemental Insurance - tax saving benefit

Qualifications:

• High school diploma or equivalent required
• Experience in a healthcare setting or medical office
• Strong organizational and multitasking skills
• Excellent attention to detail and accuracy
• Proficiency in MS Office and electronic medical records (EMR) systems
• Good communication and interpersonal abilities

Responsibilities:

• Assist in maintaining accurate and up-to-date patient records
• Schedule patient appointments and follow-ups
• Manage incoming and outgoing calls, emails, and faxes
• Collaborate with healthcare professionals to ensure efficient patient care
• Perform general administrative tasks such as filing, data entry, and billing support
• Adhere to all relevant healthcare regulations and guidelines
• Provide exceptional customer service to patients and visitors

Work Environment:
The Clinical Clerk will work in a clinical office setting under the supervision of healthcare professionals. The role may require some standing, walking, and lifting of lightweight items.

If you are a detail-oriented individual with a passion for healthcare administration, we encourage you to apply for the Clinical Clerk position and contribute to our team's success.